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Privacy Policy
UK Pharmacies are our priority customers

Protecting Your Privacy & Data

RX Virtual Finance (“we”, “us”, “our”) understands the importance of your privacy and is committed to safeguarding the personal data you provide to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://rxvirtualfinance.co.uk) or engage with our services.

We only collect information necessary to provide our services and enhance your experience.
Your data will never be shared with third parties without your explicit consent.
We implement industry-standard security measures to protect your personal information.
You have full control over your data and can request access or deletion at any time.
By using our website and services, you agree to the terms outlined in this policy.
  • Your data, your control
  • Transparency you can trust

1. Definitions

  • Personal Data: Any information relating to an identifiable individual (e.g., name, email address, IP address).
  • Processing: Any operation performed on personal data, such as collection, storage, or sharing.
  • Cookies: Small text files stored on your device to improve website functionality and experience.

2. What Data We Collect

Depending on your interaction with us, we may collect the following types of personal data:

  • Identity Information: Name, title, date of birth.
  • Contact Information: Address, email address, phone number.
  • Technical Data: IP address, browser type, operating system, and other analytics data.
  • Usage Data: Information about how you use our website and services.
  • Communication Data: Emails, queries, and correspondence with us.

3. How We Collect Data

We collect data using the following methods:

  • Direct Interactions: When you fill out forms, contact us, or use our services.
  • Automated Technologies: Through cookies and similar tracking technologies.
  • Third-Party Sources: From publicly available sources or business partners.

4. How We Use Your Data

We will only use your personal data for lawful purposes, including:

  • Providing and improving our services.
  • Processing payments and invoices.
  • Sending important updates about our services.
  • Complying with legal and regulatory obligations.
  • Enhancing website performance and user experience.

Lawful Basis for Processing: We rely on legitimate interests, contractual necessity, or your consent to process your data.

5. Cookies

Our website uses cookies to:

  • Enhance user experience by remembering preferences.
  • Analyze website traffic and improve functionality.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Who We Share Your Data With

We may share your data with the following parties:

  • Service Providers: For IT support, payment processing, and email communication services.
  • Legal Authorities: When required to comply with legal obligations.
  • Third-Party Analytics Providers: To analyze website performance (e.g., Google Analytics).

We ensure all third-party processors adhere to strict data protection requirements.

7. Data Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:

  • Encrypted data storage and transmission.
  • Access controls and regular security assessments.
  • Staff training on data protection.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods include:

  • Client Records: Retained for the duration of your engagement with us plus six years to comply with legal and tax obligations.
  • Technical Data: Retained for up to one year to analyze website performance.

9. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data.
  • Restriction: Restrict the processing of your data under certain circumstances.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, contact us at [email@example.com]. We will respond within one month.

10. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the UK Information Commissioner’s Office (ICO).

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend reviewing their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website. This policy was last updated on [insert date].

13. Contact Us

For questions or concerns about this Privacy Policy, contact us:

  • Email: customers@rxvirtualfinance.co.uk
  • Phone: 029 2002 6505
  • Address: RX Virtual Finance, Alexandra Gate, Alexandra Gate Business Centre 2, Cardiff CF24 2SA

Your privacy matters to us. Thank you for trusting RX Virtual Finance!